Comments for Aging in Wonder

Comment on So where have you been? by Yvonne

Yvonne — Thu, 22 Jul 2010 20:16:51 +0000

I may be your biggest fan, other than Bill. I love this post, as you re-evaluate your goals and in particular the goal of this blog. I think I’ll advertise you on FaceBook, and not mention that you’re my sister. Not because I want to be deceitful, but so that people will give you a fair shake and not just think I like your blog ‘cuz you’re my sister.

The other two blogs I read regularly are by people I know. One is Cindy Brick, who as a quilt historian, has taught several classes I’ve been in; the other is Susan Wittig Albert, who I’ve never met but writes books I love (and her blog is on herbs).

I’ve arranged my “morning coffee” tabs to come up with your blog once a week. If you’ve not written anything new, I simply click on the “x;” if you have, I’m happy!

Comment on And now? Surfing Snails! by Business Plans: Virtual Assistance | Aging in Wonder

Business Plans: Virtual Assistance | Aging in Wonder — Fri, 16 Jul 2010 23:46:01 +0000

[...] Response to the blogs seemed to vacillate as well. Probably because of the title, the article on Surfing Snails – written a year ago – remains the most popular blog. It’s significant that it’s one of the [...]

Comment on The Glass Castle by Cheryl

Cheryl — Fri, 26 Feb 2010 22:25:26 +0000

Thanks, Yvonne. I’m grateful to everyone who led me to this book. I think you were the first one. And thanks for your usual positive comment.

Comment on The Glass Castle by Yvonne

Yvonne — Sun, 07 Feb 2010 13:58:53 +0000

Agreed. Very nice review. If I didn’t know this book already, I would want to read it. Methinks you’re a pro, too.

Comment on How to Handle Complaints by Cheryl

Cheryl — Wed, 03 Feb 2010 19:01:51 +0000

That’s EXACTLY what I’m talking about, Phyllis. Thanks for the great example. Even though the result was the same, you have some hope that maybe it will change in the future.

You also got the impression that Shari would have helped you if she could, but the first rep didn’t want to help. Even though they might lose your business in the future, you’ll have a somewhat favorable impression of the company because of Shari’s helpful attitude.

It was smart of you to ask for a different rep, too. A lot of people would have just given up in disgust. No one likes their frustration — or any emotion — casually dismissed as if it doesn’t matter.

Comment on How to Handle Complaints by Phyllis

Phyllis — Wed, 03 Feb 2010 17:54:23 +0000

A couple weeks ago I called T-mobile, to share with them my disappointment with their telephone service in our area. I have had T-Mobile for 5 years now, and I’ve not seen a change in my immediate area outside of Jackson.

The first rep I got, did EVERYTHING you said NOT to do. She was not sympathetic, she did not sound understanding and basically told me “too bad.” But if you want to change to another carrier you WILL have to pay $200. I was getting to the “anger” mode and decided I needed to change reps. I asked to speak to someone else, please.

This person did not hesitate…she sent me right to “Shari”.

Now, Shari was completely opposite and Immediately said something like, I understand your frustration. Let’s see what I can do to help you. It was amazing how that little bit of empathy also changed my attitude (getting my dander down). I did not get the answer I wanted nor does it look like it is changing in the near future, but Shari followed all of your rules above and made it much easier for me to try to make her understand my dilemma.

Just thought I’d share….:)

Comment on Editing for Bloggers by Handling Complaints | Aging in Wonder

Handling Complaints | Aging in Wonder — Fri, 29 Jan 2010 04:26:26 +0000

[...] Editing for Bloggers [...]

Comment on 2010 – Same ol’, same ol’? by Cheryl

Cheryl — Mon, 25 Jan 2010 00:13:34 +0000

And that’s the other side of this coin, Mother. Sometimes what’s best for other people is to accept their gift. There’s nothing quite as hurtful as having a gift rejected, and we always need to be sensitive to other people’s need to be generous.

Comment on Horse Apples, Disc Golf and Red Caterpillars by Cheryl

Cheryl — Sun, 24 Jan 2010 23:26:15 +0000

Yes, Phyllis. Sometimes the weather just calls you to go outside and enjoy it. But today? January 24, 2010 in southwest Nebraska? Not so inviting. 31 degrees, wind at 31 miles an hour from the north. Really miserable. Good day for stair climbing and stretching instead, I guess.

Regarding the Vitamin D. Apparently real sunshine is the most efficient way to get it. Good for your bones, isn’t it? And of course, the walking is, too. Great combination.

Comment on Choose to Change by Cheryl

Cheryl — Sun, 24 Jan 2010 23:19:54 +0000

Phyllis, it’s hard to say no to the brat. She kicks up such a fuss!

That’s what I need to picture when I want to eat something I know won’t be worth the calories. Even though it’s hard now, in the long run it’ll be good for the brat to know who’s boss. She may even thank me for turning her into a compliant child.

Pretty good word picture about the ladder. I’m not sure what rut you’re talking about. Maybe you can find the ladder to the first level. When you get there, maybe you’ll gain the confidence to climb to the next one. Does that make sense?